Tire Service Advisor
Company: Take Ten Tire
Location: Oklahoma City
Posted on: January 26, 2026
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Job Description:
Description: Take Ten Tire and Service currently has an exciting
opportunity for a Service Advisor. You must be energetic,
team-oriented, and understand the importance of being the face of
the company. Experience in automotive repair and maintenance,
and/or tire sales and maintenance is a definite plus. This job is
demanding and competitive, requiring someone with a positive
attitude, a strong work ethic, and a genuine commitment to customer
service. The position focuses on resolving customer and
vehicle-related issues, meeting predetermined service sales
objectives, and thoroughly and accurately performing designated
administrative tasks. Essential Functions - Promptly meet and greet
every service customer in a friendly and courteous manner. - Listen
to customers' reasons for bringing their vehicle to the service
department. - Offer logical diagnostic services or repairs to
satisfy the customers' concerns. - Provide accurate estimates for
all the services or repairs recommended. - Maintain open
communication with technicians and the shop foreman regarding job
status updates. - Handle minor customer complaints and/or
misunderstandings with courtesy, tact, and in a manner that does
not exacerbate the issues. - Make policy adjustments within the
guidelines and budgets established by management. - Answer incoming
telephone calls promptly and courteously, and make every effort to
satisfy the caller's inquiry. - Write and complete work orders,
explain the work done to the customer, and collect payments. -
Strive to ensure that every customer is very satisfied with the
level of service the shop offers. - Provide superior customer
service at all times. - Make yourself available for and complete
all required and additional training the Company offers. - Perform
other duties as required by management. - Adhere to company
policies and legal regulations at all times when conducting
business. Requirements: - Customer Service background - Automotive
background - Strong phone skills - Able to stand for long periods -
Ability to work with a computer system - Learn the Tiremaster
program Compensation details: 18-20 Hourly Wage
PIe77dfbb093a8-37156-39243785
Keywords: Take Ten Tire, Norman , Tire Service Advisor, Customer Service & Call Center , Oklahoma City, Oklahoma
