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Store Manager

Company: Scooters Coffee
Location: Norman
Posted on: November 20, 2022

Job Description:

Scooter's Coffee is hiring amazing people with leadership capabilities to train to become store managers! We have found that those from the customer service industry thrive in this role due to their customer and 'people person' skill sets. We are looking for highly motivated individuals who would like to build a future with our rapidly growing chain.Successful Scooter's Managers are outgoing individuals who have a passion for leadership, and love the challenge of independently managing. Scooter's Coffee is a fast paced, up beat environment, and our managers are individuals who like keeping busy and stay calm under pressure. Are you are looking for a place where you will enjoy coming to work and will be surrounded by amazing people in a fun, fast paced environment? When you work for Scooter's, you get the opportunity to make someone's day every single day.Compensation and upward mobility possibilities within the company are based upon individual performance. Management positions are rewarded to candidates who have successfully completed our management training program, demonstrated leadership ability & a strong work ethic and upon position openings.We are looking for candidates to develop and cross train in every aspect of:Leadership- The ability to positively lead and develop a team while following all franchise regulations.Administrative- The ability to efficiently staff and stock a store while meeting all deadlines and operating within payroll and inventory budgets.Organizational- The ability to maintain a clean, organized work environment both inside and outside the store.Customer Service- The ability to build sales and develop loyal relationships with customers by providing outstanding products and amazing service in a fast, friendly, efficient manner.Summary of Key Responsibilities:Business requirements

  • On the floor barista hours typically vary from 36-40 hours, more hours may be necessary in emergencies, and extreme circumstances
    • Make the store schedule, with limited weekend requirements
      • Place a weekly product order
        • Complete a store inventory twice weekly
          • Handle cash deposits, and ensure proper records are kept
            • Keep accurate sales records Monitors store sales trends and individual barista's performance
              • Hire and manage team members
                • Builds relationships with customers, and their dogsLeadership
                  • Nurtures a 'Family' feeling among staff members
                    • Provides coaching and direction for the team
                      • Sets goals for the barista team
                        • Hires, promotes and reprimands baristas as needed
                          • Ensures exceptional customer service, with a customer comes first attitude
                            • Ability to solve problems independently during high volume times
                              • Engages baristas in meeting performance indicators
                                • Develops team members leadership skillsCompensation
                                  • Paid based on store sales
                                    • Paid time off
                                      • Schedule flexibility
                                        • Opportunities for additional bonuses and extra perks based on goals and store performanceAnd yes, of course, free coffee on the clockIn short, we put you in charge of our stores. We trust you to build the team, grow sales, and get stuff done. If you need someone looking over your shoulder telling you what to do, this is not the job for you.If you are interested in gaining 'hands-on' experience and believe you are a qualified candidate for the position, we hope to hear from you!Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Keywords: Scooters Coffee, Norman , Store Manager, Executive , Norman, Oklahoma

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