Front of House Manager at Springs
Company: Traditions Spirits, Inc.
Location: Mill Creek
Posted on: September 10, 2023
Job Description:
Job DetailsDo not wait to apply after reading this description a
high application volume is expected for this opportunity.Level
ExperiencedJob Location Springs - The Artesian Hotel & Spa -
Sulphur, OKRemote Type N/APosition Type UndisclosedEducation Level
UndisclosedSalary Range $38,000.00 - $48,000.00 Salary/yearTravel
Percentage UndisclosedJob Shift UndisclosedJob Category
UndisclosedJoin Our FamilyWho says you can't choose your family?We
believe in exceeding our employees' expectations by treating them
like family and acknowledging them as our most valuable assets. We
can't operate a great business without great people, and we take
that seriously by showing our employees how much they mean to us
every day.Whats in it for you?The opportunity to use the sum of
your lifes experiences and knowledge to expand a successful
organization into a new facility, to stabilize that new creation,
and watch it grow. We provide a strong support staff that is ready
to mentor and encourage our team members to grow with the
organization in a fun and exciting atmosphere! Should you invest
your career in a job so amazing youll feel proud to be a part of
every day?Employee Benefits:
- Now Offering Daily Pay
- Flexible Schedules
- Free Management Meals
- Extensive Management Training Program
- Salaried Managers are paid time and a half if they--work
a--Holiday
- Bonuses
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Life Insurance
- Disability Insurance
- Employee Assistance Program
- Paid Time Off
- Employee Appreciation & Recognition Programs
- Anniversary & Birthday Programs
- Award Co.OUR MISSION:Traditions believes in exceeding employee
and guest expectations by treating them like family and
acknowledging them as our most valuable assets. Our success is
measured by teamwork, growth, profitability and delivering
legendary service to every guest, every time.Position
DescriptionProvides overall leadership, supervision and direction
on shift operations in order to consistently meet or exceed the
guest experience. Manages the employees and activities of the
restaurant. Ensures food quality, cleanliness, and guest
satisfaction. Monitoring and reviewing information from supplies,
events, or the environment, to detect or assess problems. Providing
guidance and direction to employees, including setting performance
standards and monitoring performance.ESSENTIAL FUNCTIONS AND
RESPONSIBILITIES:
- Embodies Traditions--Mission, Vision, and Core Values
- Communicates regularly with the owner the activities of the
restaurant and its employees to include written reports of the
activities at the V.P.'s request
- Sets PACE & TONE for the shift. Motivates staff to achieve
results
- Recognizes employee strengths and opportunities to craft
developmental lessons. Takes ownership and responsibility for
development of staff through communication, documentation, and
evaluation
- Maintains a positive working relationship with all company team
members, fostering and promoting cooperative, harmonious work
environment keeping morale, productivity, and efficiency high
- Provides motivation to the team through active learning.
Develops a strong teamwork environment
- Conducts meetings shiftly, weekly, monthly, quarterly, or
annually as expected to facilitate communication and create
synergy
- Builds rapport with all team members through active listening
and problem-solving skills. Holds self to a higher standard, being
a role model at all times
- Monitor compliance with health and fire regulations regarding
food preparation and serving, and building maintenance in the
dining facility
- Plan menus and food utilization based on anticipated number of
guests, nutritional value, palatability, popularity, and costs
- Direct worker training programs, resolve personnel problems,
and evaluate employee performance in dining facility
- Estimate food, liquor, wine, and other beverage consumption in
order to anticipate amounts to be purchased or requisitioned
- Investigate and resolve complaints regarding food quality,
guest service, or facility cleanliness
- Keep records required by government agencies regarding
sanitation, and food subsidies when appropriate
- Test cooked food by tasting and smelling it in order to ensure
palatability and flavor conformity
- Arrange for equipment maintenance and repairs, and coordinate a
variety of services such as waste removal and pest control
- Assess staffing needs, and recruit staff using methods such as
newspaper advertisements or attendance at job fairs
- Establish minimum standards for employee performance and guest
service
- Greet guests, escort them to their seats, and present them with
menus and wine lists
- Maintain food and equipment inventories, and keep inventory
records
- Monitor employee and guest activities in order to ensure liquor
regulations are obeyed
- Order and purchase equipment and supplies when directed
- Perform some food preparation or service tasks such as cooking,
clearing tables, and serving food and drinks when necessary
- Record the number, type, and cost of items sold in order to
determine which items may be unpopular or less profitable
- Schedule and receive food and beverage deliveries, checking
delivery contents in order to verify product quality and
quantity
- Schedule staff hours and assign duties
- Schedule use of facilities or catering services for events such
as banquets or receptions, and negotiate details of arrangements
with clients
- Take dining reservations
- Explain how various menu items are prepared, describing
ingredients and cooking methods
- Maintain personal health and sanitation standards (wash hands
when using restroom, etc.)
- Review work procedures and operational problems in order to
determine ways to improve service, performance, and/or safety
- This position is located within The Chickasaw Nation's Casinos.
OTHER DUTIES AND RESPONSIBILITIES:
- Providing information to supervisors, co-workers, and
subordinates by telephone, in written form, e-mail, or in
person
- Performing day-to-day administrative tasks such as maintaining
information files and processing paperwork
- Assist the owner with special projects as needed
- Recruiting, interviewing, selecting, hiring, promoting, and
terminating employees
- Uniforms and/or clothing should always be on stage clean
- Ensure everyone always wear safety/slip resistant shoes
- Ensure everyone wears a safety belt when lifting objects over
20lbs
- Create and support an environment of Teamwork by helping a
fellow employee or guest, without a second thought
- Superior attendance and punctuality
- Attendance in mandatory meetings, training, workshops, and/or
seminars
- Adhere to organization policies and proceduresREQUIRED
QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
- High school diploma or general education degree (GED) and two
to four years related experience and/or training, or equivalent
combination of education and experience
- Must be 21 years of age or older
- Knowledge of business and management principles involved in
strategic planning, resource allocation, leadership techniques,
production methods, and coordination of people and resources
- Knowledge of principles and processes for providing guest and
personal services; this includes guest needs assessment, meeting
quality standards for services, and evaluation of guest
satisfaction
- Performing for people or dealing directly with the public. This
includes serving guests in restaurants and receiving guests
- Knowledge of economic and accounting principles and practices,
banking and the analysis and reporting of financial data
- Knowledge of laws, legal codes, government regulations
regarding the food service industry
- Excellent oral and written communication skills
- Expert computer skills, ability to compose and create reports,
letters, memos, and procedures
- Mature judgment and professionalism in handling all
matters
- Required knowledge of administrative and clerical procedures
and systems such as managing files and records and other office
processes, procedures, and terminology
- Ability to read and understand information and ideas presented
in writing
- Excellent math skills
- Excellent organization and problem solving skills
- Knowledge of InfoGenesis softwareWORKING CONDITIONS AND
PHYSICAL EFFORT:
- Standing during most of the shift
- Reaches, bends, stoops, lifts, shakes, stirs, pours, carries
and pushes
- Lifts and carries supplies, tubs, and cases, weighing up to 50
lbs
- Essential hand/eye coordination
- Work is normally performed in a typical interior restaurant
work environment
- Noise level is moderate to high
- Moderate exposure to cigarette smoke
- Limited exposure to physical risk
- Moderate physical effort required
- Some travel, overnight stays as needed,
rarelyART123#teamworkisthespiritthatbondsus
Keywords: Traditions Spirits, Inc., Norman , Front of House Manager at Springs, Executive , Mill Creek, Oklahoma
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