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Retail Sales Associate

Company: Cox Communications
Location: Norman
Posted on: December 2, 2019

Job Description:

At Cox, we connect people to the things they love. Nowwe?d like to connect with you. Cox Communications is looking for?sharptalent?to join our team and be the?voice of our brand.?As a?Retail Sales Associate, you are?an?ambassadorof the Cox brand?and will be the primary point of contact for both newand existing customers.? Working in a Solutions Store, you will guidecustomers through the purchase decision, installation process and education ofCox product and accessory offerings while providing an exceptional customerexperience.You will be responsible for meeting established sales,retention, and customer experience objectives by ensuring customers areprovided with the appropriate product and accessory solutions.? As acritical member of the sales team, this role requires strong interpersonalskills and a passion for delivering an outstanding customer experience.?You will play a?key role in maximizing sales andprofitability by focusing on key business initiatives, store merchandising,marketing execution, inventory management, and loss prevention.? Otheroperational duties may include paperwork and completion of sales reports asthey relate to store opening and closing.This is the perfect career opportunity forsales-driven?individuals with an entrepreneurial spirit.?Unleash yourpotential with Cox Communications?as a Retail Sales Associate. Keep reading to learn moreand apply today!At Cox Communications, our employees are our mostimportant resource. To demonstrate the value we place in our employees, weoffer:

  • Competitive base salary plus uncapped commission plan
  • Work-life balance, including generous time off policiesPLUS 7 paid holidays and flexible part-time hours
  • Retirement benefits including highly competitive 401(k)matching
  • Free Internet and other Cox discounted services
  • Career development programs and ongoing training,including tuition assistance
  • Future career growth and promotional opportunities?Primary Responsibilities and Essential Functions
  • Ensuresindividual sales, retention, and customer experience targets are met
  • Explains,illustrates, demonstrates product and accessory capabilities and offerssuggestions based on customers? wants and needs using established sales toolsand technology
  • Providesbest-in-class customer service by consistently practicing sales behaviors.
  • Aids customersin completing purchases using established tools, and resolves issues promptlyand professionally; maintains polished and professional presence?andadherence to appearance guidelines.
  • Executespromotions and campaigns designed to increase brand equity and achieve salesobjectives
  • Assists withstore opening and closing duties, maintaining proper cash handling metrics
  • Participates ininventory cycle counts
  • Ensures salesfloor remains well merchandised, clean, and visually appealing at all times
  • Participates inworkshops, special events, and product demonstrations to drive customer loyalty
  • Continuouslyexpands knowledge of current Cox products as well as competitor productofferings by participating in regular training classes inside and outside ofthe store
  • May be requiredto work in other locations in the same geographical area.
  • Providessupport for other sales agents as needed to ensure optimal customer service
  • Assists with otherduties as requestedQualifications:Minimum
  • HS diploma, GED orrelevant work experience
  • Ability to meetestablished sales, retention, and customer experience targets
  • Willingness to work aflexible schedule which includes weekends, evenings, and holidays
  • Track record of highindividual performance with demonstrated financial result in sales andretention
  • Strong interpersonal andcommunication skills to effectively sell products using a solutions-basedapproach
  • Ability to multi-taskand prioritize in a service-oriented, fast-paced team environment
  • Computer literacy withan aptitude for learning communication products, services, and accessories
  • Ability to lift 25-50pounds to help manage stock room inventory
  • Ability to be mobilewithin the store for long periods of time to greet customers and demonstrateproducts and services?PreferredAS/AA or TechnicalCertification in related discipline desiredOne or more year ofexperience preferred in related field (i.e. Sales, Retail Sales, ServiceIndustry, etc)Previous experience withstore operational dutiesCash handling; cashier and previous billing systemexperienceAbility to showcase ordrive solution minded resolutions for customer issues. Sales, Retail, ServiceIndustry, and Customer Engaging role where customer decisions are influencedAbility to understandcustomer service principles and measuresFluency in the Spanishlanguage, both written and spoken
    About Cox CommunicationsCox Communications?is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor?James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations:? Cox accepts resumes only from agencies with which we formally engage their services.? Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.? Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications, Norman , Retail Sales Associate, Hospitality & Tourism , Norman, Oklahoma

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