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Housekeeper Room Attendant - Bonus Eligible every 30 days.

Company: SHIV PROPERTIES LLC
Location: Shawnee
Posted on: May 15, 2022

Job Description:

Job Description SUMMARY STATEMENT II. The housekeeper is responsible for upholding the company---s cleanliness standards of all guest rooms and common areas located in the hotel. III. PRIMARY DUTIES AND ACCOUNTABILITIES Cleaning Responsibilities --- Change and replace all bed linens and towels. --- Sanitize and clean all restrooms. --- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture. --- Vacuum/mop all floors. --- Restock all room amenities. --- Assure all rooms are set up to company standards. --- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc. Guest Service --- Offers guests assistance whenever possible. --- Responsible for resolving escalated customer relations issues. --- Answers inquiries pertaining to hotel policies and services. --- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel---s services and accommodations. --- Responsible for positively representing and promoting the property. --- Ensures systems and procedures are in place and followed for guest safety and security. Ongoing Other Duties as Assigned --- Completes daily housekeeping report --- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers. --- Reports any maintenance, security, or safety issues to the appropriate staff. IV. SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE --- High School Diploma, GED, or equivalent years of relevant work experience required. --- Previous housekeeping experience highly preferred. --- Ability to efficiently work under time constraints. --- Superior customer service skills. --- Ability to work with cleaning chemicals. --- Must be able to lift, push, and pull 25-50 pounds frequently. --- Able to work a flexible schedule.

Keywords: SHIV PROPERTIES LLC, Norman , Housekeeper Room Attendant - Bonus Eligible every 30 days., Hospitality & Tourism , Shawnee, Oklahoma

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