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Crew Member- FOH - KITCHEN 44 - PT

Company: Traditions Spirits, Inc.
Location: Newcastle
Posted on: January 25, 2023

Job Description:

Job Details

Level Entry

Job Location Kitchen 44 Cafe- Newcastle Casino - Newcastle, OK

Position Type Full-Time/Part-Time

Salary Range $13.00 - $15.00 Hourly

Job Shift Any

Job Category Restaurant - Food Service

Join our Family
Who says you cant choose your family?

We believe in exceeding our employees expectations by treating them like family and acknowledging them as our most valuable assets. We cant operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

Whats in it for you?

The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing, youll feel proud to be a part of every day?

Employee Benefits:

  • Now Offering Daily Pay!
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.


    Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.

    Job Discription
    As a Crew Member, you will be responsible for: Serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. Filling orders. Operating a cash register. Keeping your area neat, and clean. Work in the kitchen preparing food and completing other assigned tasks.



    NOTE: Traditions Spirits, Inc. - may change the requirements of this job description at any time. These include, but are not limited to the following:

    • Embodies Traditions Spirits Mission, Vision, and Core Values.
      Greet customers upon arrival.
      Inform customers of any specials or promotions running currently.
      Answer any questions the customers might have.
    • Take orders with accuracy
    • Repeat orders to customers to ensure they are correct
    • Accept payment and accurately supply change, when needed
    • Direct complaints and concerns to Manager
    • Ensure food is delivered to the table hot and fresh
    • Offer to refill drinks
    • Check with customers to ensure their overall satisfaction
    • Thank customers for their business, invite them to return
    • Maintain a clean, sanitary, and organized dining room and service area
    • Maintain a fast speed of service, especially during rush times
    • Take orders from customers and input their selections into the restaurant's computer systems
    • Assemble orders on trays or in bags depending on the type of order
    • Process large orders for events
    • Count down your till at the end of each shift
    • Clean your station thoroughly before, during and after each shift
    • Respond to guest questions, concerns and complaints and make sure they leave satisfied
    • Follow all restaurant safety and security procedures
    • Arrive on time for all shifts and stay until shift completion
    • Work and communicate effectively with co-workers and management.
    • Conduct administrative duties and errands as required.
    • Escalate any problems or complaints to the relevant supervisor or manager.
    • Prioritize important tasks and manage your time effectively.
    • Man and operate equipment relative to your role.
    • Maintain professionalism and a positive attitude.
      Offer to refill drinks
      Check with customers to ensure their overall satisfaction
      Thank customers for their business and invite them to return.
      Maintain a clean, sanitary, and organized dining room and service area
      Complete all side work at end of the shift
      Comply with all health and food safety regulations at all times
      Prepare and garnish food for delivery to guests following SOP manuals
      Identify food that is incorrect and remedy the problem before it is sent to the guests
      Know the table numbers in the restaurant and be prepared to run food to guests

      Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why
      Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating)
      Stock and rotate all needed supplies in the service areas and dining room
      Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines
      Perform all cleaning duties
      Comply with uniform and appearance standards per SOP guidelines
      Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager.
      Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine
      Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas
      Clean and roll/unroll mats
      Fill/empty soak tubs with cleaning/sanitizing solutions
      Wipe up any spills to ensure floors remain dry
      Clean tables and/or counters after guests have finished dining
      Maintain personal health and sanitation standards (wash hands after using the restroom, etc.)
      Sweep/mop floors and remove trash as needed.



      Ability to answer the phone in a professional manner as trained
      Superior attendance and punctuality
      Always wear a safety belt when lifting over 20 lbs.
      Always wear slip-resistant shoes
      Provide information to supervisors/managers
      Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought



Keywords: Traditions Spirits, Inc., Norman , Crew Member- FOH - KITCHEN 44 - PT, Hospitality & Tourism , Newcastle, Oklahoma

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