Riverwind Casino - IHOP - Shift Manager
Company: Traditions Spirits Inc.
Location: Norman
Posted on: March 18, 2023
Job Description:
Who says you can't choose your family?We believe in exceeding
our employees' expectations by treating them like family and
acknowledging them as our most valuable assets. We can't operate a
great business without great people, and we take that seriously by
showing our employees how much they mean to us every day.What's in
it for you?The opportunity to use the sum of your life's
experiences and knowledge to expand a successful organization into
a new facility, to stabilize that new creation, and watch it grow.
We provide a strong support staff that is ready to mentor and
encourage our team members to grow with the organization in a fun
and exciting atmosphere! Should you invest your career in a job so
amazing, you'll feel proud to be a part of every day?Employee
Benefits:
- Now Offering Daily Pay!
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Life Insurance
- Disability Insurance
- Teladoc for Part-Time Employees
- Employee Assistance Program
- Paid Time Off
- Employee Appreciation & Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
- Excellent opportunities to grow with us - over 85% of our
managers were hourly team members.
- Referral bonuses for bringing new members to our team.OUR
MISSION:"Traditions Spirits believes in exceeding employee and
guest expectations by treating them like family and acknowledging
them as our most valuable assets. Our success is measured by
teamwork, growth, profitability and delivering legendary service to
every guest, every time."
Plus Shift Differential of $2.50, in addition, to the hourly wage
from 10 pm - 3 am.
To assist in directing IHOP restaurant Employees in all phases of
operation, to achieve high standards of food preparation and
presentation, service to guests, general cleanliness and pleasant
atmosphere in accordance with all Standard Operating
Procedures.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Embodies Traditions Spirits Mission, Vision, and Core
Values
- Assist in ensuring that all personnel, equipment and supplies
are prepared and ready to meet the needs of the business. Assist in
assigning IHOP restaurant Employees duties and responsibilities and
encouraging teamwork
- Inform all IHOP restaurant Employees of new menu items,
specials and promotional materials to ensure complete understanding
of food preparation and service
- Assist in training for new IHOP restaurant Employees and give
refresher training to current IHOP restaurant Employees, when
needed. Supervise IHOP restaurant Employees performance and conduct
in accordance with Company policies. Observe guest reactions to
quality of food and service
- Perform administrative procedures such as :
- Cash receipts/store receipts
- Be responsible for register reading and daily sales
reports
- Reconcile cash receipts and store bank funds
- Make DAILY deposits and submit deposit slips to the Accounting
Office as required by Manager or Assistant Manager
- Ensure that register have sufficient change and bills prior to
peak hours of business
- Enforce Company policy regarding check cashing
- Perform other assignments or as needed or which may be assigned
by the Unit Manager or Assistant Manager
- This position is located within The Chickasaw Nation's
Casinos.OTHER DUTIES AND RESPONSIBILITIES:
- Providing information to supervisors, co-workers, and
subordinates by telephone, in written form, e-mail, or in
person
- Performing day-to-day administrative tasks such as maintaining
information files and processing paperwork
- Uniforms and/or clothing should always be "on stage clean"
- Ensure everyone always wear safety/slip resistant shoes
- Ensure everyone wears a safety belt when lifting objects over
20lbs
- Create and support an environment of "Teamwork" by helping a
fellow employee or guest, without a second thought
- Superior attendance and punctuality
- Attendance in mandatory meetings, training, workshops, and/or
seminars
- Adhere to organization policies and proceduresREQUIRED
QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
- Must be 18 years of age or older
- High school diploma or general education degree (GED) an/or
training, or equivalent combination of education and
experience
- MUST have 2+ years of high volume management experience
- Ability to speak and read English and interpret documents such
as safety rules, operating and maintenance instructions and
procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups and guests or
restaurant Employees
- Ability to add, subtracts, multiply and divide in all units of
measure using whole numbers, common fractions, decimals, discounts
and cash counting
- Ability to apply common sense and to understand and carry out
detailed and objective written or oral instructions
- Ability to deal with problems involving a few concrete
variables in standardized situations. IHOP restaurant Employee must
be able to memorize food plating and handling procedures outlined
in the Standard Operating Procedures
- IHOP restaurant Employees must remain calm under pressure when
dealing with guests, staff or equipment problems
- Successfully complete IHOP training coursework as
assignedWORKING CONDITIONS AND PHYSICAL EFFORT:
- Standing during most of the shift
- Reaches, bends, stoops, lifts, shakes, stirs, pours, carries
and pushes
- Lifts and carries supplies, tubs, and cases, weighing up to 50
lbs
- Essential hand/eye coordination
- Work is normally performed in a typical interior restaurant
work environment
- Noise level is moderate to high
- Moderate exposure to cigarette smoke
- Limited exposure to physical risk
- Moderate physical effort required
- Some travel, overnight stays as needed, rarely
IHOPRW123
Keywords: Traditions Spirits Inc., Norman , Riverwind Casino - IHOP - Shift Manager, Hospitality & Tourism , Norman, Oklahoma
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