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Beverage Director

Company: Traditions Spirits
Location: Norman
Posted on: July 10, 2019

Job Description:

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience. Manages the employees and activities of the bar. Ensures beverage quality, cleanliness, and guest satisfaction. Overall coordination of the bar operations, to plan and maintain production, budget and growth goals for the bar. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Embodies Traditions Spirits Mission, Vision, and Core Values
  • Communicates regularly with the Food & Beverage Director the activities of the bar and its employees to include written reports of the activities at the F& B or COO's request
  • Sets PACE & TONE for the shift. Motivates staff to achieve results
  • Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentaiton, and evaluation
  • Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high
  • Provides motivation to team through active learning. Develops a strong teamwork environment
  • Conducts meetings shiftly, weekly, monthly, quartely, or annually as expected to facilitate communication and create synergy
  • Builds rapport with all team members through active listening and problem solving skills
  • Holds self to a higher standard, being a role model at all times
  • Monitor compliance with health and fire regulations regarding beverage preparation and serving, and building maintenance in bar facilities
  • Plan drink menus and inventory utilization based on anticipated number of guests, palatability, popularity, and costs
  • Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
  • Estimate liquor, beer, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
  • Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted
  • Investigate and resolve complaints regarding beverage quality, guest service, or facility cleanliness
  • Keep records required by government agencies regarding sanitation, and food or drink subsidies when appropriate
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
  • Assess staffing needs, and recruit staff or attendance at job fairs
  • Establish minimum standards for employee performance and guest service
  • Maintain your locations flash report, forward to the COO's as requested
  • Maintain beverage and equipment inventories, and keep inventory records
  • Monitor employee and guest activities in order to ensure liquor regulations are obeyed
  • Order and purchase equipment and supplies
  • Perform some preparation or service tasks such as preparing drinks, clearing bar, and serving drinks when necessary
  • Present bills, accept payments, operate cash register
  • Prepare cash receipts after establishments close, and make bank deposits
  • Check identification of guests in order to verify age requirements for purchase of alcohol
  • Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
  • Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable
  • Schedule and receive beverage deliveries, checking delivery contents in order to verify product quality and quantity
  • Schedule and/or monitor staff hours and assign duties
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
  • Explain how various drink menu items are prepared, describing ingredients and mixing methods
  • Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):
    • Bachelor's degree in area of specialty, desired, with a minimum of 5 years relevant experience
    • Must be 21 years of age or older
    • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources
    • Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
    • Performing for people or dealing directly with the public. This includes serving guests in restaurant/bar/casino and receiving guests
    • Knowledge of economic and accounting principles and practices, banking and the analysis and reporting of financial data
    • Knowledge of laws, legal codes, government regulations regarding the beverage service industry
    • Excellent oral and written communication skills
    • Expert computer skills, ability to compose and create reports, letters, memos, and procedures
    • Mature judgment and professionalism in handling all matters
    • Required knowledge of administrative and clerical procedures and systems such as managing files and records and other office processes, procedures, and terminology
    • Ability to read and understand information and ideas presented in writing
    • Excellent math skills
    • Excellent organization and problem solving skills
    • Must possess or be able to obtain an Oklahoma Liquor License WORKING CONDITIONS AND PHYSICAL EFFORT:
      • Standing and walking during entire shift covering large areas
      • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
      • Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs
      • Essential hand/eye coordination
      • Work is normally performed in a typical interior restaurant/bar/casino work environment
      • Noise level is moderate to high
      • Moderate or high exposure to cigarette smoke
      • Limited exposure to physical risk
      • Moderate physical effort required
      • Some travel, overnight stays as needed RWC123

Keywords: Traditions Spirits, Norman , Beverage Director, Hospitality & Tourism , Norman, Oklahoma

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