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Senior Salesforce Administrator

Company: Robert Half Technology
Location: Oklahoma City
Posted on: November 19, 2019

Job Description:

Our client, in the transportation industry, is seeking a Senior Salesforce Administrator for a full time, direct hire position. This role can pay up to $95k plus incentives and benefits. Deep knowledge of Sales Cloud and Service Cloud will set candidates apart. REQUIREMENTS: * Strong command of communication skills and ability to operate across various levels of the organization * Proven ability to act independently to determine methods and procedures on new or special assignments * Should possess excellent interpersonal and communication skills * Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills * Proven ability to thrive/be successful in a fast-paced corporate environment * Close attention to detail and excellent analytical skills * Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff and management * Ability to clearly communicate and explain complicated processes * Ability to quickly identify more efficient workflows and processes * Ability to serve as a change agent in the organization RESPONSIBILITES: * Facilitate the creation of workflows where they don-t already exist by serving as an intermediary between multiple business groups * Daily administration, troubleshooting and technical support for the salesforce org * Responsible for the creation of change management processes and communication of all system changes to the end users * Maintenance of users, profiles, roles and permission sets * Management of system security settings * Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools * Generation of custom reports, report types, dashboards and general data analysis * Prep data and import/export using the data loader or other import tools * Management of various AppExchange products * Customization of standard objects, fields, page layouts and record types * Experience with Chatter group administration and Knowledge document management * Documentation of all system processes and training guides as needed * Train new and existing users on system functionality * Stay current on all release notes and communicate any new features or changes to the organization EDUCATION AND EXPERIENCE: * Bachelor-s degree in MIS, Marketing or Business preferred * Salesforce Certified Admin required, Certified Advanced Admin preferred * At minimum, 5 years of successful experience with Salesforce Administration for either the Sales or Service cloud * Experience with Field Service Lightning, Conga Composer, Cloudingo, DocuSign and Riva preferred If you or a colleague is interested in this position please contact Lucas Watson at 405.236.0202. You're also welcome to send a copy of your updated resume and contact information to lucas.watson@rht.com or check me out on linkedin @ https://www.linkedin.com/in/lucas7. Please no C2C.- Salesforce Administration experience - Deep understanding of Salesforce Sales Cloud - Foundational knowledge in Service Cloud - Salesforce Platform experience required - provided by Dice

Keywords: Robert Half Technology, Norman , Senior Salesforce Administrator, IT / Software / Systems , Oklahoma City, Oklahoma

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