Inside Product Specialist - Round Rock, TX and Oklahoma City, OK

Company: Dell
Location: Norman
Posted on: January 12, 2020

Job Description:

LOCATION: ROUND ROCK, TX AND OKLAHOMA CITY, OKDell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as an Inside Product Specialist on our Product Specialist team. We are looking for candidates in Round Rock, TX and Oklahoma City, OK.

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email.
Key Responsibilities

• Provides direction and guidance/mentor to team members and coaches others in closing the most complex deals
• Fully adept in products and services
• Advanced level specialized sales representative, influencing how others engage and interact across the segment
• Organizes senior internal/external resources in response to, and in anticipation of customer needs
• Maintains relationships at executive leadership and departmental levels to lead to new business opportunities
• Utilizes strategic probing to identify, evaluate, and recommend highly complex alternative technology solutions
• Understands and leverages solutions and can explain how complex multi-faceted solutions will benefit the overall business
  Essential Requirements
  • Uses advanced knowledge to build customer relationships and assist customers in developing business solutions using Dell specialized products and services
  • Advanced level of competency in providing total solutions and providing cross segment teamwork
  • Exhibits a detailed knowledge of multiple or related industries as well as an acute business understanding Gains industry certifications
  • Typically requires 2-4 + years of related experience in a relationship selling role with a Bachelor's degree
    
    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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