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Shift Supervisor (Full-Time)

Company: AutoZone, Inc.
Location: Norman
Posted on: May 3, 2021

Job Description:

Position Summary

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

  • Assists Store Manager with supervising, training and developing store personnel
  • Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts
  • Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
  • Delegates and ensures store merchandising tasks are completed in a timely manner
  • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
  • Ensures all company policies, and loss prevention procedures are followed
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
  • Monitors cash flow, inventory and security control
  • Maintains sales productivity, store appearance and merchandising standards
  • Conducts and reviews all opening and closing procedures
  • Manages emergency situations and conduct proper emergency procedures
  • Follows proper accident procedures
  • Provides feedback regarding AutoZoner performance to the store manager
  • Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
  • Processes returns and effectively manages inventory
  • Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
  • Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision making skills
  • Ability to drive customer service

Keywords: AutoZone, Inc., Norman , Shift Supervisor (Full-Time), Other , Norman, Oklahoma

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