Key Holder - Part Time
Posted on: May 3, 2021
The Key Holder has a strong emphasis
on customer service along with product knowledge and visual
presentations. Implements and follows the store business plans and
ensures operational processes are executed through collaboration
with the Store Manager and store team. Serves as a role model and
provides guidance to the store team in presenting an excellent
customer experience to maximize sales. This position requires a
high level of comfort in building rapport through customer
interactions. The Key Holder may be required to conduct opening and
closing functions as business schedules require.
Leads, supports and values Customer Service in both the in store
and online (ship to store) shopping experience.
Greets every customer with enthusiasm, maintains a positive, can do
attitude at all times.
Proactively engages with customers, reads cues and responds
Educates each customer on current promotions and merchandise
assortment to support buying decisions.
Makes suggestions to build the customers basket that compliments
the customers choices.
Supports the company’s branding at all times by treating all
customers and co-workers in a respectful and professional manner
while supporting a common goal.
Achieves or exceeds goals associated with company initiatives and
programs by actively engaging with customers
Understands and supports a caring, fun and engaging work
environment for the team and a great shopping experience for the
Leads by example, supports and holds team accountable to all
company policies and procedures.
Executes opening, closing and certain register functions as the
Communicates the Game Plan to the team at the beginning of their
shifts and follows up on expected workload and tasks.
Leads and assists in the process of the receipt of all merchandise
in a safe, timely and efficient manner.
Leads and assists in maintaining an efficient and organized
Leads and assists in the execution of merchandise presentation
directives, pricing and the accuracy of inventory
other duties as necessary
High School Diploma or GED; college preferred
Minimum 1 year management experience in a retail or service
Strong communications skills and customer service experience
Energetic, people and results oriented, competitive with a drive to
Ability to effectively communicate both written and
Ability to work weekends, holidays and evenings
Ability to read and interpret company directives, handbook and
Ability to work a flexible schedule to meet the business needs of
Ability to work
independently as well as part of a team
Ability to lift and move 50 pounds or more on a regular
Ability to climb ladders
Ability to stoop, bend, climb and lift to stock and retrieve
merchandise from stockroom and sales floor on a regular
Must be able to talk, listen and speak clearly on the
Must be able to walk and stand for long periods of time to greet
and assist customers
Must be able to use both hands/arms to move and ensemble
Must be able to operate a
Point of Sale system /register efficiently and
Keywords: Kirkland's, Norman , Key Holder - Part Time, Other , Norman, Oklahoma
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