Services Manager (Beauty/Cosmetology) - Ardmore - 73401
Company: ultasalon
Location: Ardmore
Posted on: June 12, 2021
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Job Description:
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed
vision. At Ulta Beauty, some of the industrys most highly-esteemed
beauty leaders share themselves, as well as their expertise.
Building authentic community. Creating a real sense of
belongingeven as theyre plotting a bold, strategic course of
exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of
investment. And a healthy dose of personal empowerment and growth
opportunity. All with a company of unwavering strength and
stability. We are the future of beauty services. Be part of the
transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for
leading through Ulta Beautys mission, vision, and values in order
to develop a high-performing team that consistently delivers sales
growth in retail and services. You will oversee a team of stylists,
estheticians and boutique leads and are accountable for all aspects
of the services business, including services, boutiques, makeup,
skincare, fragrance, pro hair and PCA merchandise sales, events,
guest satisfaction, and operational excellence. You will drive your
business through a focus on performance (services, boutiques,
makeup, skincare, fragrance, pro hair and PCA merchandise sales and
in-store events), people (guest experience and associate culture),
and process (operating procedures and compliance standards). This
position requires a drive for results, a passion for the beauty
industry, the ability to deliver exceptional guest service and to
lead a team of retail and service professionals. Youll accomplish all of this by: * Promoting a culture of accountability to meet or exceed the
stores goals related to retail and service sales, guest loyalty
(including credit), payroll, retail shrink and omni-channel
initiatives. THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant,
fast-paced retail management work experience or other relevant work
experience and possess: * A Cosmetology license where required by the state * 2 years of
management experience, including cosmetology management license
where required by state law * Financial management experience:
success with driving top-line sales, interpreting reporting data,
managing payroll budgets, and controlling expense * Proficient with
basic technology (e.g., POS system, Microsoft Office programs, and
Apple devices) * Advanced competency in services, including sales,
guest experience and product attachment * Demonstrated knowledge of
board of cosmetology regulations and hiring requirements *
Leadership management: experience with attracting, developing, and
motivating top talent, swiftly adapting to change and leading
others through the change-curve, developing collaborative
relationships with others, and leading and influencing * Retail
management: proven ability with monitoring inventory levels,
achieving operational excellence, driving a service culture and
executing merchandise directives * Strong collaboration and
interpersonal skills * Strong organizational skills to manage
multiple tasks with moving parts * Ability to react under pressure,
use good judgment in ambiguous situations, and be
flexible/adaptable * Ability to manage multiple projects at once
while maintaining superior results * A Bachelors degree is
preferred, but not required States with Cosmetology License Required * Alaska * Connecticut- Quinnipiack Valley only * Delaware *
Hawaii * Iowa * Indiana * Kentucky * Louisiana * Massachusetts *
Minnesota * Mississippi * Nevada * New Hampshire * New Jersey *
North Dakota * New Mexico * Pennsylvania * Rhode Island * South
Carolina * Tennessee * Vermont * Wisconsin States with NO Cosmetology License Required * Alabama * Arizona * Arkansas * California * Colorado *
Connecticut (except Quinnipiack Valley) * Florida * Georgia * Idaho
* Illinois * Kansas * Maine * Maryland * Michigan * Missouri *
Montana * Nebraska * New York * North Carolina * Ohio * Oklahoma *
Oregon * South Dakota * Texas * Utah * Virginia * Washington * West
Virginia * Wyoming Essential Functions: * Ability to work a flexible, full-time schedule, including
days, evenings, weekend and holidays * Ability to travel overnight
to attend offsite meetings * On a regular basis, requires
continuous mobility throughout the store * On a regular basis,
requires the ability to stoop, kneel, and crouch * On a regular
basis, requires the ability to lift and/or move 50 lbs. ABOUT AtUlta Beauty(NASDAQ: ULTA),the possibilities are beautiful.
Ulta Beauty is the largest North American beauty retailer and the
premier beauty destination for cosmetics, fragrance, skin care
products, hair care products and salon services. We bring
possibilities to life through the power of beauty each and every
day in our stores and online with more than 25,000 products from
approximately 500 well-established and emerging beauty brands
across all categories and price points, including Ulta Beautys own
private label. Ulta Beauty also offers a full-service salon in
every store featuringhair, skin, brow, and make-up services. We will consider for employment all qualified applicants,
including those with arrest records, conviction records, or other
criminal histories, in a manner consistent with the requirements of
any applicable state and local laws, including the City of Los
Angeles Fair Chance Initiative for Hiring Ordinance, the San
Francisco Fair Chance Ordinance, and the New York City Fair Chance
Act.
* Meeting/exceeding goals related to services, boutiques, makeup,
skincare, fragrance pro hair and personal care appliance
merchandise sales and service sales (e.g., service revenue, average
ticket, guest count, guest retention, rebooking, pro hair retail
revenue, retention/turnover and contribution goals) * Planning and
executing in-store events that deliver an unrivaled guest
experience, driving brand partner collaboration and delivering on
sales and payroll goals.
* Attracting and building a highly engaged team that embodies the
Ulta Beauty brand through effective collaboration, open and honest
two-way communication, prioritization of work and coaching to the
behaviors that will drive guest loyalty.
* Establishing performance metrics for the team and/or personal
goals, to include attendance at all required training/education
programs, coaching, individual development plans and annual
performance appraisals * Managing service and boutique supply
inventory and ordering process, ensuring allocated budget is
adhered to and necessary products for services are on hand *
Communicating and providing feedback to field leadership, including
the Business Market Trainer and Services District Leader, on
business trends and opportunities, events, operational challenges,
merchandise needs and competitive landscape
* On an occasional basis, requires the ability to climb a ladder
and maintain balance
Keywords: ultasalon, Norman , Services Manager (Beauty/Cosmetology) - Ardmore - 73401, Other , Ardmore, Oklahoma
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