Server at Springs
Company: The Artesian Hotel, Casino & Spa
Location: Fitzhugh
Posted on: August 6, 2022
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Job Description:
Who says you can't choose your family?
We believe in exceeding our employees' expectations by treating
them like family and acknowledging them as our most valuable
assets. We can't operate a great business without great people, and
we take that seriously by showing our employees how much they mean
to us every day.
What's in it for you?
The opportunity to use the sum of your life's experiences and
knowledge to expand a successful organization into a new facility,
to stabilize that new creation and watch it grow. We provide a
strong support staff that is ready to mentor and encourage our team
members to grow with the organization in a fun and exciting
atmosphere! Should you invest your career in a job so amazing
you'll feel proud to be a part of every day?
Employee Benefits:
* Now Offering $75.00 - $150.00 Fuel Stipend
* Now Offering Daily Pay!
* 401(k) Matching
* Health Insurance
* Dental Insurance
* Vision Insurance
* Basic Life Insurance
* Life Insurance
* Disability Insurance
* Teladoc for Part-Time Employees
* Employee Assistance Program
* Paid Time Off
* Employee Appreciation & Recognition Programs
* Anniversary & Birthday Programs
* Award Co.
OUR MISSION:
Traditions Spirits believes in exceeding employee and guest
expectations by treating them like family and acknowledging them as
our most valuable assets. Our success is measured by teamwork,
growth, profitability and delivering legendary service to every
guest, every time.
Qualifications
Take orders and serve food and beverages to guests at tables in
dining establishment. Ensures guest satisfaction, food quality, and
cleanliness. Presents menus to guests and answers questions about
menu items, making recommendations upon request. Is thoroughly
knowledgeable in all aspects of the menu, ingredients, and
prices.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :
* Embodies Traditions Spirits Mission, Vision, and Core Values
* Greet guests, escort them to their seats, and present them with
menus and wine lists
* Take dining reservations
* Present menus to guests and answer questions about menu items,
making recommendations upon request
* Take orders from guests for food or beverages
* Explain how various menu items are prepared, describing
ingredients and cooking methods
* Inform guests of daily specials
* Check guests' identification in order to ensure that they meet
minimum age requirements for consumption of alcoholic beverages
* Attempt to limit problems and liability related to guests
excessive drinking by taking steps such as persuading guests to
stop drinking, or ordering taxis or other transportation for
intoxicated guests
* Check with guests to ensure that they are enjoying their meals
and take action to correct any problems
* Serve food and/or beverages to guests; prepare and serve
specialty dishes at tables as required
* Write guests' food orders on order slips, memorize orders, or
enter orders into computers for transmittal to kitchen staff
* Describe and recommend wines to guests
* Bring wine selections to tables with appropriate glasses, and
pour the wines for guests
* Garnish and decorate dishes in preparation for serving
* Prepare hot, cold, and mixed drinks for guests, and chill bottles
of wine
* Perform food preparation duties such as preparing salads,
appetizers, and cold dishes, portioning desserts, and brewing
coffee, etc.
* Remove dishes and glasses from tables or counters, and take them
to kitchen for cleaning
* Clean tables and/or counters after guests have finished
dining
* Prepare checks that itemize and total meal costs and sales
taxes
* Present bills, accept payments, operate cash register
* Prepare cash receipts after establishments close, and make bank
deposits
* Stock service areas with supplies such as coffee, food,
tableware, and linens, fill salt, pepper, sugar, cream, condiment,
and napkin containers, etc.
* Prepare tables for meals, including setting up items such as
linens, silverware, and glassware
* Maintain personal health and sanitation standards (wash hands
when using restroom, etc.)
* Review work procedures and operational problems in order to
determine ways to improve service, performance, and/or safety
* This position is located within The Chickasaw Nation's
Casinos.
REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE)
:
* High School Diploma or equivalent with a minimum of 1 year
relevant experience desired
* Must be 18 years of age or older
* Knowledge of principles and processes for providing guest and
personal services; this includes guest needs assessment, meeting
quality standards for services, and evaluation of guest
satisfaction
* Performing for people or dealing directly with the public. This
includes serving guests in restaurants and receiving guests
* Good oral and written communication skills
* Mature judgment and professionalism in handling all matters
* Ability to read, write, and understand orders
* Good computer skills
* Ability to read and understand information and ideas presented in
writing
* Ability to handle cash, give change, and balance receipts at end
of shift
* Excellent organization and problem solving skills
* Knowledge of InfoGenesis software
WORKING CONDITIONS AND PHYSICAL EFFORT :
* Standing during entire shift
* Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and
pushes
* Lifts and carries supplies, tubs, and cases, weighing up to 30
lbs
* Essential hand/eye coordination
* Work is normally performed in a typical interior restaurant work
environment
* Noise level is moderate to high
* Moderate or high exposure to cigarette smoke
* Limited exposure to physical risk
* Moderate physical effort required
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Keywords: The Artesian Hotel, Casino & Spa, Norman , Server at Springs, Other , Fitzhugh, Oklahoma
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