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Crew Member BOH -IHOP RW

Company: Traditions Spirits, Inc.
Location: Noble
Posted on: January 17, 2023

Job Description:

Job Details



Level Entry


Job Location IHOP - Riverwind Casino #5684 - Norman, OK


Position Type Full-Time/Part-Time




Salary Range $14.00 - $16.00 Hourly


Travel Percentage None


Job Shift Any


Job Category Restaurant - Food Service



Join Our Family
Who says you cant choose your family?

We believe in exceeding our employees expectations by treating them like family and acknowledging them as our most valuable assets. We cant operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

Whats in it for you?

The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing, youll feel proud to be a part of every day?

Employee Benefits:


  • Now Offering $75.00-$150.00 Fuel Stipend
  • Now Offering Daily Pay!
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.


    OUR MISSION:

    Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.

    Position Description
    POSITION DESCRIPTION:

    The BOH Crew Member position is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, etc., using machine and manual cleaning methods. Ensures the dishwashing and bussing areas are maintained as clean, safe, and sanitary facilities.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:


    • Embodies Traditions Spirits Mission, Vision, and Core Values
    • Sort and rinse dirty dishes, glass, tableware and other cooking utensils and place them in racks to send through dish machine
    • Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas
    • Rewashes soiled dishes before delivering
    • Change dishwater in dish machine every hour
    • Wash pots, pans and trays by hand
    • Remove trash and garbage to the dumpster
    • Set up or break down dishwashing area
    • Clean and roll/unroll mats
    • Fill/empty soak tubs with cleaning/sanitizing solutions
    • Sweep/mop floors
    • Assemble/disassemble dish machine
    • Sweep up trash around exterior of restaurant and garbage dumpster
    • General restaurant and restroom cleaning as directed
    • Wipe up any spills to ensure kitchen floors remain dry
    • Must notify Manager anytime dish machine wash or rinse cycle falls below safety standard temperatures
    • Speak with guests to ensure satisfaction with food and service, and to respond to complaints
    • Remove dishes and glasses from bar and take them to the kitchen for cleaning
    • Clean tables and/or counters after guests have finished dining
    • Prepare tables for meals, including setting up items such as linens, silverware, and glassware
    • Maintain personal health and sanitation standards (wash hands when using restrooms, etc.)
    • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
    • This position is located within The Chickasaw Nation's Casinos.


      OTHER DUTIES AND RESPONSIBILITIES:


      • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
      • Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
      • Uniforms and/or clothing should always be on stage clean
      • Always wear safety/slip resistant shoes
      • Always wear the safety belt when lifting objects over 20lbs
      • Create and support and environment of Teamwork by helping a fellow employee or guest, without a second thought
      • Superior attendance and punctuality
      • Attendance in mandatory meetings, training, workshops, and/or seminars
      • Adhere to organization policies and procedures


        REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):


        • Must be 18 years of age or older
        • High school diploma or equivalent desired
        • Knowledge of principles and processes for guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
        • Performing for people or dealing directly with the public. This includes serving guests in restaurants and receiving guests
        • Good oral and written communication skills
        • Ability to read and comprehend instructions, correspondence and memos. Ability to understand oral instructions in English and read English or Spanish well enough to read and understand instructions from supervisors, requests from co-workers and guests, and warning and safety labels
        • Ability to apply common sense understanding to carry out simple one-step or two-step instructions
        • IHOP restaurant Employees must remain calm under pressure when dealing with guests, staff or equipment problems
        • Successfully complete IHOP training coursework as assigned


          WORKING CONDITIONS AND PHYSICAL EFFORT:


          • Standing during most of the shift
          • Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
          • Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs
          • Essential hand/eye coordination
          • Work is normally performed in a typical interior restaurant work environment
          • Noise level is moderate to high
          • Moderate exposure to cigarette smoke
          • Limited exposure to physical risk
          • Moderate physical effort required
          • Some travel, overnight stays as needed, rarely

Keywords: Traditions Spirits, Inc., Norman , Crew Member BOH -IHOP RW, Other , Noble, Oklahoma

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