Call Center Specialist Up - Join The Worlds Largest Car Rental Company

Company: NetHire
Location: Norman
Posted on: December 1, 2019

Job Description:

Full Time Call Center Sales Specialist, OKC Responsibilities include creating a pleasant customer experience by greeting and engaging customers through a state of the art video link, completing rental transactions expeditiously, selling optional coverages, upgrades, and fuel options, as well as resolving complaints and ensuring overall satisfaction. The Call Center Sales Specialist's commitment to achieving incremental sales and providing first-class service will further our growth and profitability. Requirements: Maximize margin by up-selling customers to higher-priced services and ancillary products to accomplish individual and team revenue-management goals. Ensure a positive customer experience by effective management of the rental process to include qualifying the renter and completing contracts. Support achievement of sales and margin goals by working closely with staff and Team Performance Leader(s) on assigned tasks and ad hoc duties or projects. Protect company assets through adherence to company policies and procedures. Communicate to Management all relevant customer feedback to facilitate on-going changes in our service and prices to drive continuous improvement within our Operations. Department hours are: 7 days a week - 9AM_- 9PM. Must be flexible to work within these time frames; 40hrs a week; possible overtime available. Qualifications Applicants must have excellent customer service and verbal communication skills Minimum 1 year sales and customer service experience Proficient in navigation of computer applications and possess typing proficiency Please apply today Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Sales Representative, Sales Rep, Account Manager, Account Management, Business Development, Salesperson, Salesman, Saleswoman, Account Rep, Account Representative, Territory Account Manager, Territory Manager, Account Management, Business Development Rep, Business Development Representative, Business Development, Oklahoma, OK, Edmond, Piedmont, Yukon, Bethany, Choctaw, Harrah, Moore, Mustang, Del City, Newcastle, Norman, Blanchard, Tuttle, Chickasha, Anadarko, Hinton, El Reno, Watonga, Kingfisher, Guthrie, Crescent, Chandler, Stroud, Bristow, Okemah, Prague, Shawnee, Tecumseh, Seminole, Wewoka, Moble, Purcell,

Keywords: NetHire, Norman , Call Center Specialist Up - Join The Worlds Largest Car Rental Company, Other , Norman, Oklahoma