Desktop Support Analyst

Company: Robert Half
Location: Norman
Posted on: March 16, 2023

Job Description:

Ref ID: 03500-0012602257

Classification: Desktop Support Analyst

Compensation: $23.75 to $27.50 hourly

You might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a position you will thrive in, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term contract / temporary in nature and is based in the Norman, Oklahoma, area.

Key responsibilities

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Communicate regularly and effectively with ticket submitters

- Administer computer desktop support in accordance with established policies and procedures

- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

- hardware repairs with the appropriate vendors

- Rectify computer problems, and suggest appropriate action/solutions

Keywords: Robert Half, Norman , Desktop Support Analyst, Professions , Norman, Oklahoma