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Patient Account Representative III - Billing Services

Company: The University of Oklahoma
Location: Norman
Posted on: October 14, 2020

Job Description:

OU Physicians is Oklahoma's largest physician group and encompasses almost every adult and child specialty.POSITION INFORMATION: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.REPRESENTATIVE DUTIES:* Patient Registration* Review patient admitting records and extracts relevant information.* Records patient identification and demographic information in the computerized billing system.* Contacts agency representatives to verify type and extent of coverage.* Billing* Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas.* May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information.* Operates hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials.* Assists in resolving department problems with billing.* Maintains records of charges, payments, third party charges, etc.* Collection* Answers patient's questions regarding statements, agency coverage, etc.* Handles correspondence regarding collection activity and records results.* May receive patient payments and/or issue payment receipts.* Follow-up* Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims.* May process incoming and outgoing mail.* May receive incoming telephone calls and resolve issues communicated.* Records results of mail and telephone contacts on the computer billing system.* Interfaces with patients, physicians, and others regarding professional billing operations and funds.* Payment Posting* Post receipts to proper patient accounts.* Compare batch proofs and source documents for accuracy.* May be responsible for the department's cash drawer.* Reporting* Assists in reviewing and balancing transaction reports for administration.* Reconciles daily receivables reports.* As Needed* Performs various duties as needed in order to successfully fulfill the function of the position.* Ability to interpret and apply policies and procedures.Education: High School diploma or GEDExperience: 24 months experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing systems) and general office or computer data entryPreferred: Background in customer serviceSkills:* Able to use 10-key by touch with 7,000 ksp with 98% accuracy* Able to type 45 wpm with 70% accuracy* Basic Microsoft Excel and Word knowledge* Medical billing knowledge* Read EOB's (Explanations of Benefits)* Analytical skills* Organizational skills

Keywords: The University of Oklahoma, Norman , Patient Account Representative III - Billing Services, Sales , Norman, Oklahoma

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