OP-Patient Services Representatives ($2,500 Sign On Bonus)
Company: Valir Health
Location: Norman
Posted on: September 15, 2023
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Job Description:
Who We AreAt Valir Outpatient Clinics we pride ourselves in
creating unique programs for each patients rehabilitation. With 20
clinics throughout the state of Oklahoma we serve patients as far
north as Enid, as far south as Fredrick and everywhere
in-between.We strive to establishing a higher standard through
integrity and compassion for all we serve. Valir Heath is the only
healthcare company to be awarded the OK Ethics Compass Award and
was recognized by Inc. Magazine for the past five consecutive years
as one of the nations fastest-growing private companies.Driven by
the motto Do the right thing, Valir Healths continuing
accomplishments are the direct result of the dedication,
leadership, and heart of our employees. By Caring for our
employees, we empower teams of passionate and dedicated people to
achieve excellent patient outcomes the reason we are in
business.Valir Health invites you to join our incredible team of
employees and apply today!What We OfferCompetitive payGenerous
PTOPaid day off for your birthday401K Company match on day
oneCompany paid life insuranceMedical, dental, and vision
insuranceCareer development
opportunitiesDuties/Responsibilities:Answers telephones in
department and takes accurate messages.Greets visitors to clinic
and handles vendors.Extends special attention and sensitivity to
all patients and visitors.Checking all patients inScheduling
initial and upcoming appointmentsDemonstrates a willingness to act
as a representative of the company.Participates in and encourages
actions that promote good public relations with patients,families,
visitors and the community.Verify benefits/eligibility on each
patient prior to start date, new calendar year, motor vehicle
accidents/personal injuries and/or returning patients older than 90
days.Inform patient of estimated out of pocket expense explaining
in detail what the patients responsibility will be.Obtain
authorization, if necessary, from the appropriate contact (i.e.
adjuster, case manager, insurance carrier, etc.) Once complete,
input the detailed information into the computer system.Enter
accurate patient demos, insurance information and all other
necessary information into the system/software currently used.Scans
all records from referring doctors as well as internal
paperworkResponsible for patient collections of copays, deductibles
and/or co-insurance amounts and payment arrangement plans for
recurring monthly payments, with patients active and discharged
including current and past due balancesCompletion of remote deposit
and corresponding reports for all over the counter payments
received and forwarded on a weekly basis to the correct contact at
the corporate office.Required Skills/Abilities:Ability to navigate
EMR system (Entering new patient information/scheduling/attaching
documents)Experience calling insurance companies and verifying
insurance (finding out benefit information: deductibles, OOPs,
coinsurance, copay, pre-authorization requirements)Ability to
understand and explain insurance benefit information to new
patientsUnderstanding of claim processing in regards to payments
and denialsSpecialized experience with requesting PT authorizations
for specific insurance companies (UHC/GEHA/Humanaetc.)Experience
with obtaining motor vehicle accident billing information and
knowledge of liable party billing proceduresExperience assisting a
therapist/chiropractor in a clinic setting with patient care (tech
experience)Excellent verbal and written communication
skills.Excellent interpersonal and customer service
skills.Excellent customer service skills.Excellent organizational
skills and attention to detail.Excellent time management skills
with a proven ability to meet deadlines.Ability to function well in
a high-paced and at times stressful environment.Proficient with
Microsoft Office Suite or related software.Protect confidentiality
in all areas as applicableEducation, Licenses, Certifications and
Experience:High school diploma or equivalent required.Medical
office experience preferred, including experience verifying and
filing claims.
Keywords: Valir Health, Norman , OP-Patient Services Representatives ($2,500 Sign On Bonus), Sales , Norman, Oklahoma
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